frequently asked questions

 

Design Process
Every order is custom and designed just for you! Please note that we will not copy another artist's work exactly. Any photos provided will be used for inspiration purposes. 
pricing
Custom Cakes

Prices vary depending on the size and complexity of the design. Please contact us for a price quote. Please note, we do not offer sculpted or fondant-covered cakes.​

Cake Toppers

We make those, too! All the toppers in our photos are handmade and are at an additional cost. They range from $5 for a basic "Happy Birthday" to $25+ for elaborate, multi-piece items. You are under no obligation to purchase a cake topper, but please understand it does not come included with the price of the cake.  

Cookies

Cookie prices begin at $4/each and vary based on size and complexity of the design. The minimum order is 6 per design unless otherwise agreed upon. Custom-designed tags can be added to your order for an additional fee.  

Cupcakes

Delicious and beautiful, our cupcakes are a hit at any event, large or small!  There is a one dozen per flavor minimum on all cupcake orders.

Order Timing

We’d like as much lead-time as possible. If you have a short notice order, ask us, and we’ll try to get it done for you! we ask that you give us at least 2 weeks' notice on orders. Since we take a small number of orders per week, we do tend to book up quickly. 

 

Order Pickups 
Pickup time will be within a 15-minute window previously agreed on by both parties. Pickups are in Suffern, NY. Weeknight pickups are after 6:00 pm. Weekend pickups are from 9-11 am unless otherwise coordinated.   
Order Delivery

Delivery is not available at this time. 

etc. 

Allergies
We do not currently offer Dairy Free, Eggless, Sugar Free, Nut Free or Gluten Free items. 

Photography

We will photograph our cakes before pickup and reserve the right to use any photographs for display or promotion without compensation to you.

Damages

We are not responsible for cake damages due to customer pick up and transportation.  
We are not responsible for any damage to the cake after setup is complete. You are responsible for providing an appropriate and secure table and environment for the cake. Cakes require sturdy tables and stands. We will do our best to work with you for your outdoor reception; however, we are not responsible for damages due to temperature or weather. The optimal room temperature is 75 degrees or below.

Certain creative changes may be made to your final design for the sake of stability,  structural integrity or other certain emergencies.

Cake Care & Cutting